Terms and Conditions of Booking

1. Booking a Tailor-Made Golf Tour

A signed booking form must be returned to us. Signing this form means that you agree that the tour is as described in the final itinerary and that you have read and accepted these Terms and Conditions.

2. Payment

A deposit of 25% of the total tour cost or € 150 per person, whichever is greater, is normally required. However where certain golf clubs are selected the deposit total may be higher. Deposit payments are non-refundable. A pre-tour pack will be sent on receipt of deposit.

Final payment must be received by Tailor-Made Golf Tours six weeks before the tour commencement date. Full tour itinerary together with vouchers for all services included on the tour will be mailed on receipt of final payment.

Tailor-Made Golf Tours reserves the right to deem cancelled any tour that has not been fully paid by the due date.

3. Payment Methods

All our tours are quoted in Euro (€) and must be paid in Euro. Payments by cheque can only be accepted when drawn on an Irish bank and drawn in Euro.

Wire Transfers and Bank Drafts are also accepted when made in Euro and when the bank draft is drawn on a bank based in Ireland.

Credit Card payments can me made using secure payment service offered by PayPal. Credit Card payments can also be made when credit card details are supplied to us on our Credit Card Authoristation Form or by telephone.

4. Cancellation Policy

If you cancel your booking, the following charges are applicable:
42 + days deposit only
42-30 days 30% of tour costs
29-15 days 50% of tour costs
14-8 days 75% of tour costs
7 days or less no refund

Reminder notices will be sent when the balance of your tour is payable, however, we may deem cancelled any tour not fully paid six weeks before the start date of the tour. If you withdraw from a tour before completion, Tailor-Made Golf Tours will not be liable for any refunds or for any expenses incurred.

Where one or more of your party cancels the above policy applies pro-rata except in cases where the amended itinerary requires the application of single supplements.

If a supplier cancels a booking we will arrange a suitable alternative or refund any monies you have paid in full. We will not be responsible for related expenses such as non-refundable flight expenses or other arrangements outside of the tour programme.

We strongly recommend the purchase of travel insurance that includes cancellation cover.

5. Golf Cancellation

When a golf course is closed or unavailable on a particular day we will refund that days green fee in cases where we are unable to arrange suitable alternative tee-times. In adverse weather conditions no refund is applicable when the client chooses not to play, unless the golf club agrees to a refund. The client should confirm that a refund may be applied with the golf club.

No refunds are applicable when the client's party or individual members choose not to play for any other reason.

Very occasionally tee-times may be missed due to unforseen travel delays. While we endeavour as part of our ground-handling service to re-arrange tee-times, in cases where re-arrangement is not possible, we will only refund green fees when the reason is beyond the clients control.

6. Airline Delays

Arrival delays, lost bags or golf clubs, and golf club carriage charges are beyond our control. We are therefore not responsible for associated delays or costs. We do however endeavour to minimise the disruption caused by such events and can arrange (at client's cost where the airline will not pay) for baggage transfer, club hire etc.

7. Car Hire

The price of tours that include car hire include the following:

Unlimited mileage, one driver, CDW (Collision Damage Waiver), Location Service Charge, Theft Protection and V.A.T. In all cases a damage excess of between € 800 - € 1500 applies.

The tour price does not include petrol (gasoline), additional driver fees, young driver fees, driver and baggage protection or super Collision Damage Waiver to reduce the excess cost to zero. You will be offered these when picking up the car.

All drivers must bring a valid current license and the car hirer must bring a current credit card.

Updated October 2005

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